Privacy policy

Store Policies

Business Days Are Monday-Friday

Return Policy

- ONLY defective items are illegible for return or exchange. Proof of defect must be submitted via email to boccisportgear@gmail.com.
- Customized items are not eligible for return or exchange.
- Items that have been tampered with are not eligible for return or exchange.
- Return claims must be made within 3 days from the delivery date.

2. Payment Information
We accept various forms of payment, including credit/debit cards and other secure payment methods available at checkout. All transactions are processed securely.

3. Shipping & Delivery

  • Processing Time: Orders are typically processed within 1-3 business days. Please allow additional time during peak seasons or promotional periods.
  • Shipping Methods: We offer a standard shipping option.
  • Delivery Time: Estimated delivery times will be provided at checkout, but please note that actual delivery times may vary based on your location and carrier. PLEASE allow 1-2 extra business days for customized items.

4. Order Modifications
Once an order is placed, we cannot make modifications or cancellations. Please review your order carefully before submitting.

5. Damaged or Defective Items
If you receive an item that is damaged or defective, please contact our customer service team within 7 days of receiving your order. We will do our best to assist you, but please note that replacements are not guaranteed.

6. Customer Service
For any questions or concerns, please reach out to our customer service team via [email/phone]. We aim to respond to inquiries within 1-2 business days.

7. Privacy Policy
We are committed to protecting your privacy. Personal information collected during the purchasing process is used solely for fulfilling your orders and improving your shopping experience. We do not share your information with third parties without your consent.

8. Changes to Policies
We reserve the right to update these policies at any time. Any changes will be posted on our website, and it is your responsibility to review them periodically.

Thank you for shopping with us!

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at boccisportsgear@gmail.com.